What an Undeletable Record Is Really For
■ An undeletable record feels like a threat to anyone hiding
Dr. Koshiba misstates a room number, sending medication toward the wrong room. Hakobukun notices and turns back; no harm is done. Still, he whispers a request to erase it. To the person who slipped, a permanent record looks like evidence against him.
■ Refusing to erase, the robot offers to report together instead Hakobukun will not delete the log. Then it offers to report the slip with him. Nothing in the record changed; what changed was whose side it stood on. The same data became a starting point for explanation, not material for blame.
■ Conclusion: Records become learning only where reports go unpunished Oshiro answers without anger and asks him to come again next time. When reporting goes unpunished, people bring even small slips forward, and near misses add up to shared learning. Precise robot logs help only inside that culture. Don't make records erasable. Remove the reason to erase.
