Questioning "Correctness" in Emergencies
■ Differentiating Between Two UX States
The polite, thorough authentication used during normal operations becomes a mere "obstacle" in an emergency. It is essential to design a dedicated "Emergency UI" that prioritizes speed over security based on the situation.
■ Relying on "Physical" Elements as a Last Resort
When the screen (GUI) freezes, what ultimately saves lives are physical UIs, such as levers. We design intuitive interfaces that can be reached without hesitation, even in a state of panic.
■ Conclusion: Design for the Worst-Case Scenario
Design that saves people in their worst moments is truly tested during a crisis. We pursue interfaces that do not rely too heavily on digital systems but instead empathize with human urgency and frustration.
